Custom Apparel & Promotional Products | Serving Public Safety and Businesses
About Us
Bad Lab Apparel started with two rescued black Labs—Jetty and Grady—and a big leap from a career in the fire service into the world of business.
What started out with one employee, a manual screen print press, and three embroidery machines has grown over four years into a full operation with eight employees, ten embroidery machines, both automatic and manual screen printing, direct-to-garment printing, and a full lineup of promotional products.
We’re proud to be a local business that believes in local supporting local—partnering with schools, fire departments, small businesses, and community organizations to bring their brands and stories to life through high-quality custom apparel.
Jetty and Grady aren’t just part of our name—they’re part of our story. Their bold, loyal energy shows up in everything we do.
At Bad Lab, we keep it real, work hard, and take pride in helping others look good doing what they love.
Thank you for supporting local!
Our Commitment
We believe in building real relationships, supporting our local community, and making sure every order—big or small—feels like a big deal.
Whether we’re outfitting a fire department, a small business, or a group of friends launching a brand, we treat every project with the same care, pride, and hustle that got us started.
Meet The Labs
Get to know the two behind the name!
Jane Smith
Michael Clark
With a diverse range of skills and backgrounds, our team ensures a fresh perspective on every project.
David Lee
Emily White
Collaboration, innovation, and attention to detail are at the core of our team's approach.
Sara Davis
Alex Turner
We take pride in creating unique designs that resonate with our clients' visions.
Chris Johnson
Lily Martinez
Meet the creative minds behind Bas Lab Apparel and experience the difference in our personalized service.
Proud to Support Our Local Community
We believe in local supporting local as a two way street. When shopping with us, you are directly supporting the local economy where you live, work, and play. We believe it is important to give back to our community. Check out some of the projects and organizations we have supported over the years.
Proudly Sponsored
Coming Soon
OUR CUSTOMER
Reviews
We have used Bad Lab for several of our business shirt orders. Service is polite, prompt, and attentive. Fast communication and quality shirts at decent prices.
Bad Labs did an excellent job with our academy class t shirts. Even with little notice, they got the job done and the shirts look outstanding. 100% recommend for any occasion or organization.
A company that understands what customer service means. I use them for all of our work stuff and personal items too. Pricing is very fair, the people are always great to deal with. They never miss a deadline. I will for sure be back!
These guys are great! I use them for all of my employees uniforms. They also helped me with shirts for a mission trip. They graciously donated the shirts, labor to design and the screen print needed for a kids sports camp we were hosting in another country. I asked them very last minute. They knocked it out of the park and made my deadline. I will forever be grateful for that! Thank you Bad Lab
I’ve had an incredible experience with Bad Lab Apparel. Their attention to quality and detail is outstanding—from the fabric to the fit, everything feels thoughtfully crafted. I’ve purchased several pieces and each one exceeded my expectations. The customer service team is equally impressive and truly committed to making sure you’re happy with your purchase. Highly recommend to anyone looking to elevate their brand
Frequently Asked Questions
Ordering & Customization
Yes. For Screen Printing, we can accommodate up to 7 colors. For Embroidery, we can use up to 16 thread colors.
Are there any color limits for my design?
We prefer vectorized artwork (such as .AI, .EPS, or high-resolution .PDF files). This ensures the sharpest possible image quality at any size.
What file type do I need to submit for my artwork?
Yes! You can typically mix different sizes (S, M, L, etc.) and garment colors to reach the minimum order quantity (MOQ) for a single design.
Can I mix and match sizes, colors, and styles to meet the MOQ?
The minimum quantity depends on the decoration method:
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Screen Printing: Minimum of 25 pieces.
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Embroidery: No minimum
What is the Minimum Order Quantity (MOQ) for a bulk order?
Screen fees are included in the screen printing cost, meaning you will not pay an extra fee for setting up the screens. If you do not meet the minimum requirement, screen fees are assessed. Embroidery logo conversion fees will be addressed during the quoting process.
Are there setup or screen fees for my order?
Yes. If your logo for screen printing exceeds 7 colors, we may recommend using the Direct-to-Garment (DTG) method instead.
If my design has multiple colors, will that affect the printing method?
Lead time for an order depends on the garment type, decoration method, and current production volume. We will provide a specific timeline when we finalize your quote and receive art approval.
How much time is required to produce my bulk order?
Lead time for an order depends on the garment type, decoration method, and current production volume. We will provide a specific timeline when we finalize your quote and receive art approval.
How much time is required to produce my bulk order?
Production & Shipping
Lead time for an order depends on the garment type, decoration method, and current production volume. We will provide a specific timeline when we finalize your quote and receive art approval.
How much time is required to produce my bulk order?
Yes, we can accommodate rush orders. Rush fees and faster turnaround times depend on our current schedule and the complexity of your order, and we will quote these on a case-by-case basis.
Can I place a rush order if I have a tight deadline?
To give you the fastest and most accurate quote, we require the following information upfront:
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Garment Type and Style (e.g., Crewneck T-Shirt)
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Preferred Decoration Method
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Desired Placement & Size of the design
Full Size Breakdown of the order (e.g., S: 50, M: 100, etc.)
What information is required to get a bulk order quote?
Garment & Artwork Quality
Can I request a specific garment brand, fabric, or style number?
Absolutely. If you have a preferred product (like a specific Bella+Canvas or Hanes style number, or a certain cotton weight), please include it in your initial quote request. We will work to source that exact item.
What if my artwork requires design changes or cleanup?
If your artwork is not print-ready (e.g., low resolution or needs color separation), our in-house design team can assist with cleanup, adjustments, or minor changes. We will provide you with a quote for any necessary design work before proceeding.
Can I see a sample of the product before committing to a bulk order?
Yes. You can request a blank sample of the garment to check fit and quality before placing your full order. A pre-production digital proof of your artwork will always be provided for final approval before we start printing.
How do I approve my final design before production begins?
We will send you a digital mockup (proof) showing your design, colors, and placement on the selected garment. Production will only begin after we receive your explicit written approval of this digital proof.
Policies & Guarantees
What is your policy on returns and exchanges?
Due to the custom nature of our products, all sales are generally final. We only accept returns or exchanges for items that are defective or misprinted, provided they differ significantly from the approved digital proof.
What happens if my order contains a defective or misprinted item?
We stand behind our quality. If an item is found to be defective or misprinted (not matching the approved digital proof), please contact us within 7 days of receiving your order. We will work to replace or refund the affected garments.
Are personalized items (with individual names or numbers) eligible for return?
No. Items that include individual personalization (names, numbers, etc.) cannot be returned or exchanged unless the personalization itself is applied incorrectly, is defective, or the garment is misprinted.
What if I need to cancel my bulk order?
We will send you a digital mockup (proof) showing your design, colors, and placement on the selected garment. Production will only begin after we receive your explicit written approval of this digital proof.
How are shipping costs calculated for bulk orders?
Shipping costs are determined based on the total weight of your order, the number of boxes required, and your delivery location. The final shipping cost will be clearly outlined in your quote.
What if I need to cancel my bulk order?
Please contact your dedicated account representative or reply directly to your order confirmation email. If you do not have a representative, please email us at sales@badlabapparel.com with your Order Number in the subject line.
Our Recent Work
Drinkware
Tumblers, coozies, mugs, cups & more
Keychains, Lanyards & Wristbands
Contact us if you have anything special in mind!
Pens, Magnets, Stickers & Patches
Contact us if you have anything special in mind!
Pop-up Tents & Event Gear
Contact us if you have anything special in mind!
Hats & Winter Gear
Contact us if you have anything special in mind!
Shirts, Sweatshirts, Onsies & More!
Contact us if you want to place a bulk order for your next event!
Promotional Items
If you can think of it, we can customize & brand it!
Looking for Bulk Pricing?
If you are looking for bulk pricing, please contact us directly or fill out the form below!
410-686-6600
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